This policy describes the information we process to support the skycred mobile and web applications and experiences, and any other features, apps, technologies, software, products, or services offered by SkyCred, LLC (collectively, “SkyCred Products”, or “Products”).
To provide the SkyCred Products, we must process information about you. The types of information we collect depend on how you use our Products.
We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications you and others provide to analyze context and what's in them for the purposes described below.
We collect information about the people, badges, tags and aircraft you are connected to and how you interact with them across our Products, such as people you communicate with the most or activities you take part in most often.
We collect information about how you use our Products, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. For example, we log when you're using and have last used our Products, and what activities and other content you view on our Products.
We also receive and analyze content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.
As described below, we collect information from and about the computers, phones and other web-connected devices you use that integrate with our Products, and we combine this information across different devices you use. For example, we use information collected about your use of our Products on your phone to better personalize the content (including ads) or features you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device. Information we obtain from these devices includes:
information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
information about operations and behaviors performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).
unique identifiers, device IDs, or other identifiers unique to Skycred Products associated with the same device or account.
Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.
information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.
information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed.
data from cookies stored on your device, including cookie IDs and settings. Learn more about how we use cookies in the Cookies & Other Storage Technologies policy.
We use the information we have (subject to choices you make) as described below and to provide and support the SkyCred Products and related services described in the SkyCred Terms. Here's how:
We use the information we have to deliver our Products, including to personalize features and content (including your Activity Feed and ads) and make suggestions for you (such as groups or events you may be interested in or topics you may want to follow) on and off our Products. To create personalized Products that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data we collect and learn from you and others; how you use and interact with our Products; and the people, places, or things you're connected to and interested in on and off our Products.
We connect information about your activities on different SkyCred Products and devices to provide a more tailored and consistent experience on all SkyCred Products you use, wherever you use them.
We use location-related information-such as your current location, the places you like to fly, and the businesses and people you're near, to provide, personalize and improve our Products, including ads, for you and others. Location-related information can be based on things like precise device location (if you've allowed us to collect it), IP addresses, and information from your and others' use of SkyCred Products (such as check-ins or events you attend).
We use the information we have to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
We use the information we have about you-including information about your interests, actions and connections, to select and personalize ads, offers and other sponsored content that we show you.
We use the information we have (including your activity off our Products, such as the websites you visit and ads you see) to help advertisers and other partners measure the effectiveness and distribution of their ads and services, and understand the types of people who use their services and how people interact with their websites, apps, and services.
We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off of SkyCred Products. For example, we use data we have to investigate suspicious activity or violations of our terms or policies.
We use the information we have to send you marketing communications, communicate with you about our Products, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
Your information is shared with others in the following ways:
When you share and communicate using our Products, in some cases you choose the audience for what you share. For example, when you post an activity on SkyCred, you select the audience for the post, such as the public, or your approved connections. Similarly, when you use the messaging capability of the Products to communicate with people or businesses, those people and businesses can see the content you send. Your network can also see actions you have taken on our Products, including engagement with ads and sponsored content.
Public information can be seen by anyone, on or off our Products, including if they don't have an account. This includes your username; any information you share with a public audience; information in your public profile on SkyCred. You, other people using SkyCred, and we can provide access to or send public information to anyone on or off our Products, including in other SkyCred Company Products, in search results, or through tools and APIs. Public information can also be seen, accessed, re-shared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Products.
You should consider who you choose to share with, because people who can see your activity on our Products can choose to share it with others on and off our Products, including people and businesses outside the audience you shared with. For example, when you share a post or send a message to specific friends or accounts, they can download, screenshot, or re-share that content to others across or off our Products. Also, when you comment on someone else's post or react to their content, your comment or reaction is visible to anyone who can see the other person's content, and that person can change the audience later.
People can also use our Products to create and share content about you with the audience they choose. For example, people can share a photo of you in an activity, mention or tag you at a location in a post, or share information about you in their posts or messages. If you are uncomfortable with what others have shared about you on our Products, you can report it to us by emailing abuse@skycred.io.
People in your networks can see signals telling them whether you are active on our Products, including whether you are currently active on SkyCred, or when you last used our Products.
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.
We work with third-party partners who help us provide and improve our Products or who use SkyCred Business Tools to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don't sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their posts, listings, pages, photos and other content on and off the SkyCred Products. For example, business profiles may receive information about the number of people or accounts who viewed, reacted to, or commented on their posts, as well as aggregate demographic and other information that helps them understand interactions with their account.
We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who posted from Oshkosh and holds a Tailwheel rating) to help them better understand their audience. We also confirm which SkyCred ads led you to make a purchase or take an action with an advertiser.
We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
When you subscribe to receive premium content, or buy something from a seller in our Products, the content creator or seller can receive your public information and other information you share with them, as well as the information needed to complete the transaction, including shipping and contact details.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
We may also provide information and content to research partners and academics to conduct research that advances aviation safety and innovation.
We share information with law enforcement or in response to legal requests in the circumstances outlined below.
We access, preserve and share your information with regulators, law enforcement or others:
Information we receive about you can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
We utilized a globally distributed cloud hosting partner and as such, any of your information could be stored, transmitted and processed from within or without the United States. This is necessary to uphold the highest level of service on our Products.
We'll attempt to notify you before changes to this policy take effect, however, when a new policy does take effect, your continued use of SkyCred Products serves as your consent to and agreement with the latest policies and terms. If you no longer want to use SkyCred products you can delete your account by contacting us at help@skycred.io.
If you have questions about this policy, you can contact us at legal@skycred.io.
Policy last updated: 04/07/2019